Ms. Y.C. Lee is a certified Lean Master, Six Sigma Master Black Belt, and continuous improvement leader. She is currently the Lean Six Sigma (LSS) consultant at the Dalin Tzu Chi Hospital. She worked previously at Philips Healthcare, Medtronic, and Seagate Technology, where she led LSS deployments and sustainability programs. For over 20 years, Y.C. has trained and mentored thousands of diverse transdisciplinary team members in LSS systems, created LSS training programs, and facilitated numerous kaizen events. Since 2015, YC’s work has included operating rooms, emergency departments, dialysis centers, Covid units, test labs, outpatient clinics, pharmacies, and many others to optimize flow, reduce wait time, and improve patient safety and quality of care while reducing their operating costs. Ms. Y.C. helped found the first Lean Healthcare Center in Taiwan in 2022. Ms. Y.C. holds both a B.S. and an M.S. in Electronic & Electrical Engineering, an M.B.A. in Operational Management, and an M.S. in Manufacturing Systems.